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Refund policy
- All customers must return their items within 14 days of the date shown on their dispatch email.
- All items must be unworn and unwashed.
- All items must have all tags attached.
- Refunds for sale items are not accepted.
- All items must be returned in their original packaging.
- We do not offer free returns postage, therefore all customers are liable for their own postage costs.
- Al customers must complete and insert their return slip when returning their items. Please specify whether it is a return or exchange.
- If you try to make a return, we may have to send it back to you and ask you to cover the delivery costs.
- All goods/ products are at the responsibility of the customer until they have been delivered to us.
- We reserve the right to refuse a return if we deem it to be in an unsuitable condition and the items may be returned to you at your own cost.
- We DO NOT accept exchanges from countries outside of the U.K due to complications
- Refunds are still accepted from countries outside of the U.K
- The following products can NOT be returned:
- Showing signs of being worn, washed, modified or damaged in anyway will not be eligible for refund.
- For hygiene reasons we cannot accept returns for underwear and socks unless faulty.
- If they are marked, soiled, stretched, bleached or damaged in anyway.
- If they are scented with aftershave, perfume, deodorant or smoke.
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