RETURNS & EXCHANGES
- All customers must return their items within 14 days of the date shown on their dispatch email to be eligible for either a full refund or exchange.
- Exchange is only available for U.K. customers only
- All items must be unworn and unwashed.
- All items must have all tags attached.
- Refunds for sale items are not accepted.
- All items must be returned in their original packaging.
- We do not offer free returns postage, therefore all customers are liable for their own postage costs.
- We do not refund shipping costs.
- All customers must complete and insert their return slip when returning their items. Please specify whether it is a return or exchange.
- All customers are responsible for checking available sizes before send their product for an exchange. We may have to send it back to you and ask you to cover the delivery costs.
- If you try to make a return, we may have to send it back to you and ask you to cover the delivery costs.
- All products are at the responsibility of the customer until they have been delivered to us.
SEASZN retains the right to reject exchanges or returns that do not comply with our established exchange and return policy.
- Showing signs of being worn, washed, modified or damaged in anyway will not be eligible for refund.
- If they are marked, soiled, stretched, bleached or damaged in anyway.
- If they are scented with aftershave, perfume, deodorant or smoke.
SHIPPING
- All orders will be dispatched within 5 working days and will always be sent via tracked shipping.
- In the event that any orders are undelivered due to incorrect details provided by the customer, it will be the customer that is responsible for payment of re-delivery.
- We are not responsible for any orders which are damaged during delivery.
- Once the products have dispatched from out office. All orders are completely out of our control. It is the customers responsibility to be present in receiving the order
CUSTOMS
- Shipping costs do not include relevant overseas customs duties, foreign taxes or other fees, which may be imposed and this is the responsibility of the customer. Not all countries charge an import fee, please check with your local customs office for further information.
Off-White c/o Virgil Abloh™ embarks on a new narrative where free thinking inspires a pioneering format for the future, where the age of imagination is the product of reality.
Inspired by Virgil’s vision and approach to his art, Off-White™ nourishes a collective of creative minds that represent the best in their category and have a strong and personal connection with Virgil. Ibrahim’s relationship with Virgil and Off-White™, born and nurtured through Instagram DMs, blossomed both personally and professionally over the last 3 years creating a strong bond based on mutual respect and shared values.
“Making a successful luxury brand in nine years is genius. It’s a feat that I admire and hope to continue building upon with a rich legacy. He revolutionised streetwear and luxury that crosses generations and decades. He showed the world that the underrepresented, the underdogs and Black people, in particular, have brilliant minds and can push and compete equally in the establishment. He inspired hope and brought about change.” - Ibrahim Kamara, Art&Image Director Off-White™